This notice explains what happens to personal information when you contact Rogers Digital Studio or become a client.

Who we are

Ben Rogers is the person responsible for personal information handled by Rogers Digital Studio.

Information we collect and why

The enquiry form collects your name, email address and message. You may also provide your business name, the help you would like, and a preferred website plan if you choose one.

If you become a client, we may also use project correspondence, supplied content, billing details, invoices, and records needed to deliver and support your website.

How it is used

• To reply to enquiries, arrange a consultation, and prepare a proposal.
• To take steps at your request before entering a contract.
• To deliver, bill for, maintain, and support an agreed website service.
• To keep appropriate business, tax, security, and dispute records.

Depending on the situation, the lawful basis is taking steps before or performing a contract, complying with a legal obligation, or a legitimate interest in administering and protecting the business. Enquiry details are not added to a marketing list.

Who receives information

Enquiry submissions are processed by Formspree, the contact-form provider, and delivered to the business email inbox. Formspree may process submission and technical data in the United States and other countries using the safeguards described in its privacy policy.

Information may also be handled by essential email, hosting, domain, payment, accounting, or professional-service providers when needed for the project. It may be disclosed where required by law or to establish, exercise, or defend legal claims. Personal information is not sold.

Retention and security

Enquiries that do not become projects are normally deleted within 24 months of the last meaningful contact. Client, contract, invoice, and project records may be kept for longer where needed for ongoing support or legal, tax, accounting, or dispute purposes.

Reasonable technical and organisational measures are used to protect information. No internet service is completely secure, so please do not include passwords, payment-card details, special-category data, or other highly sensitive information in the enquiry form.

Cookies and analytics

A cookie banner is therefore not currently shown. If analytics or another non-essential storage technology is introduced, this notice will be updated and a consent choice will be provided before it is used where required. Following external links takes you to other websites with their own cookie and privacy practices.

Your data protection rights

Depending on the circumstances, you may ask for access to your information, correction, deletion, restriction, portability, or object to processing. Where processing relies on consent, you may withdraw it. Contact ben@rogersdigitalstudio.com to make a request or raise a concern.

You can also complain to the UK Information Commissioner’s Office. Visit the ICO complaints page for current contact information and guidance.